JETSTAR passengers will now be allowed to carry musical instruments as carry-on items. Under the new policy, musicians will be allowed to store instruments which weigh less than 10kg and are smaller than 85cm in height, 36cm in width and 23cm in depth, in cabin compartments instead of in the cargo-hold. This includes instruments such as trumpets, violins and clarinets.

For instruments larger than the prescribed dimensions, customers will need to buy an extra seat to carry it in the cabin or check it in.

The change was implemented after a review was conducted on the airline’s customer experience.

“Having listened to our customers, we understand how important it is for musicians to be able to carry their instruments in the cabin and we’ve altered our policy,” said Cath Stone, Jetstar’s head of customer strategy. — The Straits Times / Asia News Network

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